Cluster Insight With Kuehne + Nagel
– In the future, the B2B customers will make decisions and transactions online and it should be just as intuitive and easy to book air cargo as booking a weekend trip to London, says John Vaage.
Cluster insight is a column where we ask six questions to catch a glimpse into the daily business-lives of our cluster partners and members.
This week, we spoke with John Vaage to learn more about him and his work in Kuehne + Nagel; a company offering a global logistics network with worldwide offices and distribution facilities.
1. What is your role in Kuehne + Nagel?
Expo & Events manager in Norway, working closely with Kuehne Nagel’s network to facilitate international exhibitions for our clients.
2. Your main focus at work right now is?
Planning which exhibitions will be most effective for our clients, to attend and display their products at, during 2020.
3. Biggest challenge(s) for your company in the future?
Our challenge, in line with other logistics providers, lies in being able to deliver relevant digital solutions that our customers find valuable, while providing seamless and competitive logistics services.
In the future, the B2B customer will make decisions and transactions online, almost identical to a private consumer. Thus, it should be just as intuitive and easy to book air cargo as booking a weekend trip to London. Kuehne + Nagel is still in the phase where we guide customers to use our online services and here, we have a unique advantage as a global logistics provider, because we are part of shaping the digital transformation in our market.
4. Best part of being member in a cluster
Attending activities to learn what other cluster members are up to. It seems to be plenty of new and exciting products deriving from both the aquaculture and oil and gas industry.
5. Your business motto
Be available and hands on!
6. Which cluster member should we interview next?
Thank you for the insight John.
Learn more about Kuehne + Nagel.